You may have noticed that for every one Web application, there are a dozen similar Web applications. Do you know what makes a well-designed Web application? Usability, that’s right. You probably have several Web applications on your smartphone and you Read more
This post is a reprise of my recent lightning talk at the Technical Communication Summit in Atlanta. For those who weren’t able to attend the Summit, I’m sorry this article can’t be more visual. For those who were able to Read more
The Doc-To-Help Team is proud to announce the upcoming release of Doc-To-Help 2013 V1, which will feature the industry’s first HTML5 editor. This version release focuses on upgrading your authoring experience with HTML5 editing, reviewer commenting, a new source code Read more
Bette Frick brings us another guest post in her series on Business Matters. One of my favorite columnists, Leonard Pitts, Jr., recently wrote a commentary titled “I (heart) introverts” in which he reviewed Susan Cain’s New York Times bestseller Quiet: Read more
Bette Frick brings us another guest post in her series on Business Matters. One of my favorite columnists, Leonard Pitts, Jr., recently wrote a commentary titled “I (heart) introverts” in which he reviewed Susan Cain’s New York Times bestseller Quiet: Read more
Back in the 1970s, some enterprising soul in England came up with tea towel that explained the game of cricket: You have two sides, one out in the field and one in. Each man that’s in the side that’s in Read more
Today we bring you another guest blog post from MadCap Software, written by Jose Sermeno, a product evangelist at MadCap. For this month’s Notebook guest post, I wanted to take the opportunity to showcase an area of #TechComm that I’m Read more
One of the most frequent questions we’re asked at Cherryleaf is if we can deliver our advanced technical writing techniques course as a distance learning class. We only offer it as a classroom course, which effectively limits us to teaching students Read more
One of the most frequent questions we’re asked at Cherryleaf is if we can deliver our advanced technical writing techniques course as a distance learning class. We only offer it as a classroom course, which effectively limits us to teaching students Read more
For us minions/technical writers in regulated industries, changes require redlines or red lines, however you want to spell the term. Yes, they may drive you a glass or two of red wine. Red Line: To mark or highlight edited text, Read more