Do you often feel like there’s more to developing technical product content than user guides, reference manuals, and contextual help? Do you sometimes find that your information deliverables are discontinuous or that the content is redundant between them? Would you Read more
The STC “Easy as Pie” education sale has been extended through Sunday, 21 July! Register for any currently scheduled webinar this weekend and save $20. Whether the webinar is next week, next month, or even in December, you can register Read more
You write, you edit, you design, you architect … how do you know whether what you’re doing is useful, impactful, and meeting client and business needs? Find out with the live Web seminar Defining and Evaluating Success: Metrics for Information Read more
On Thursday, 20 June, Sarah Maddox presents the live Web seminar Doc Sprints: The Ultimate in Collaborative Document Development from 4:00-5:00 PM EDT (GMT-4). Below is a guest blog post from Sarah talking about the doc sprints. I’m delighted and Read more
On Tuesday, 11 June, from 10:00-11:00 AM EDT (GMT-4), Asher Abraham presents the live Web seminar Introduction to Quality Document Translation. Below is a guest blog post from Asher about the webinar; we invite you to join us on Tuesday! Read more
Technical communication may be on the brink of a cultural shift from one-sided, didactic, expert-driven user documentation to utilizing user-generated content, collaborative communication, and the power of communities. Documentation teams can now utilize Web 2.0 approaches to capture user-generated content Read more
On Tuesday, 4 June, Ruth E. Thaler-Carter presents the live Web seminar Developing a Freelancer’s Portfolio from 10:00-11:00 AM EDT (GMT-4). Below is a guest post by Ruth on the topic. In the past, technical communicators relied on portfolios in Read more
On Tuesday, 4 June, Ruth E. Thaler-Carter presents the live Web seminar Developing a Freelancer’s Portfolio from 10:00-11:00 AM EDT (GMT-4). Below is a guest post by Ruth on the topic. In the past, technical communicators relied on portfolios in Read more
Many of us have had our deliverable increase dramatically. We must make versions of our tech doc that goes beyond paper and the Web to a multitude of mobile devices, including the “tablet du jour.” For help, join Maxwell Hoffmann Read more
Marketing communications (marcomm) writers must be good storytellers. At least, that’s one of the messages you take home if you read much about the marcomm craft. The idea that marcomm should tell a story is a good one in theory, Read more