In this time of career turmoil and economic upset, how can we ensure that our careers progress and our professional development grows? What makes the difference between those who love their jobs and those who don’t? How can you find Read more
One advantage to working in a wiki environment is to enable collaboration among a community of users. Without this collaboration, wikis offer little more than ease of publishing. But how do you build a community of users? How do you Read more
Have you been working on a large project, creating materials to support your company’s new enterprise software package? You’ve piloted the materials, gathered feedback from users, and finalized the content, which is effective and well received. You and the team Read more
Are you thinking about implementing a content strategy but not sure how to define it? Concerned about switching to new and unfamiliar (and possibly expensive) authoring tools? Worried about workflow changes and operational disruption? Staff turnover? Then join Neil Perlin Read more
Many companies are adopting new processes that emphasize collaborative writing and structured authoring. While there’s a strong business case for adopting these processes, the changeover must be planned and executed carefully. Join Larry Kunz on Wednesday, 25 April, from 1:00-2:00 Read more
High Reliability Organizations (HROs) are organizations that are able to perform at maximum capacity in situations and environments where there is extreme potential for error and disaster. Examples of HROs are the fire service, the police, the military, hospital emergency Read more
High Reliability Organizations (HROs) are organizations that are able to perform at maximum capacity in situations and environments where there is extreme potential for error and disaster. Examples of HROs are the fire service, the police, the military, hospital emergency Read more
Now more than ever, technical communicators must find ways to recession-proof jobs and careers, use scarce resources strategically, and find new ways to demonstrate business-critical value-add. At the same time, you must maintain your role as end-user advocates by identifying Read more
Technical communication may be on the brink of a cultural shift from one-sided, didactic, expert-driven user documentation to utilizing user-generated content, collaborative communication, and the power of communities. Get ahead of of the curve with the live Web seminar Social Read more
The writing practices we learned in school are not the only way to write, and they may not be the best way for most people. Learn how your writing style and your personality interact, with Andrea Wenger and the live Read more