Tag: Webinars

Can adopting DITA and a CMS allow you to create dynamic, multi-modal training? Find out how one company is delivering classroom-based courseware manuals and high-fidelity, SCORM-compliant online training built from a single source of content. STC and Patrick Quinlan present Read more

If a tree falls in a forest with no one around, does it make a sound? If a training course you create could save your company, but know one knows that you did it, does that make a sound? Make Read more

For years, software training was mainly text-based—write a description and instructions in a Word document, paste in some screen shots, and voila! The result worked, but think how much more effective it could be to have someone actually “walk you Read more

Documentation managers struggle to quantify the productivity of team members. How can you tell which writer is overloaded and which could take on more? How do you know when work is fairly distributed among the team members? How do you Read more

“Hey, we bought a CMS, we put some content into it, and we’ve even adopted DITA!” Is this really content management? Join STC and Pamela Kostur for a lively presentation that puts content in the spotlight, as Pamela leads the Read more

Whether it’s across town or across the globe, many businesses today have virtual teams—colleagues in different buildings, different cities, or even different countries that must work together. Miscommunication in the workplace can occur when face to face, and the risk Read more

Technical communicators use focus groups to understand the issues and needs of audiences, users, and customers. But if you don’t fully understand the purpose, design, and use of focus groups, the information you get from them may not be everything Read more

Business Continuity (BC) planning is the process of planning for the recovery of critical business functions and systems after a disaster. How does this relate to you? Because BC is a discipline where technical communicators can use their skills to Read more