Professors

Alexander Muravyov

CEO & Co-founder, ClickHelp

Alexander Muravyov is the CEO and Co-founder of ClickHelp, a leading cloud-based documentation tool and hosting platform. With over 21 years of experience in the software industry, including 14+ years in management roles, Alexander brings a wealth of expertise to the field of technical communication. He holds a degree in Software Engineering and combines his […]

Heather Hedden

Senior Consultant, Enterprise Knowledge LLC

Heather Hedden has been a taxonomist for over 25 years in various organizations and as an independent consultant. She currently works as a Senior Consultant with the information and knowledge management company Enterprise Knowledge LLC, helping clients with their taxonomy projects. Previously worked in taxonomy roles at Semantic Web Company (vendor of PoolParty taxonomy management software), […]

Garima Agarwal

Siemens Technologies and Services India Private Limited

Equipped with 16 years of experience as a software professional and aspire to empower end users. A certified scrum master and SAFe 5 practitioner and extensive experience working in fast-paced agile development software projects. Expertise in driving product documentation activities and mentoring junior resources. Experience writing topic-based content, developing documentation plans, and formulating content for […]

Constanze Hopfner

Constanze Hopfner is a junior educational scientist. She graduated from the University of Twente in 2020 with a master’s degree in Educational Sciences and Technology. Since she works as a Content Specialist for learning management systems (LMS).

Hans van der Meij

Hans van der Meij is a lecturer in instructional design. His research focus is minimalism and instructional video design for software training.

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Education

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Contact

Society for Technical Communication
Phone: +1 (703) 522-4114 | Fax: +1 (703) 522-2075
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About

The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.

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