Recorded Webinars

The technical communication industry is constantly evolving due to the changing demands and preferences from important stakeholders that a technical communicator works with on a day-to-day basis. In some cases, the changes are now mainstream and a significant number of content professionals have adapted to them. In other cases, changes will shape the role of [...]

As leaders, we use strategies to empower our teams. But how can we teach our teams to be brave and innovative when we ourselves have brains that are wired to be fearful and judgmental? That is the opposite of bravery and innovation! During this workshop, we will learn and practice how we can consciously rewire […]

For years, FrameMaker has been a “real,” pure-XML editor. Some people are confused about this because FrameMaker can also work in unstructured mode. Discover how recent enhancements in Adobe’s latest release, FrameMaker 2015, have radically improved your DITA or XML authoring experience. Many of us are SMEs or “occasional contributors” who don’t need to author […]

Interviewing subject matter experts (SMEs) is a common task in our roles as technical communicators. How can we ensure that we can get the information we need for our projects without scheduling multiple meetings? What happens if, despite all of your preparation and research, you cannot get the information you need from an SME? And […]

Are you tasked to communicate about technical or specialized topics that require in-depth knowledge and expertise? Does the content that you create need to be found on Google and other search engines? And are you potentially also involved in drafting content for your company’s social media platforms? If you answered yes to at least one […]