A major factor in a technical communication professional’s success is asking questions—the right questions—of SMEs, managers, clients, users, and yourself. If you’ve ever suffered expensive consequences because you didn’t ask the right question or you framed your question poorly, join Elizabeth (Bette) Read more
We bring you the third post from our newest guest blogger, Geoff Hart. Geoff is a veteran of many conferences, including a number of STC Summits. We’ll be publishing a weekly post from him on Surviving the Summit: tips on Read more
Last week we started our build toward the Honors Banquet at the 2014 Technical Communication Summit. STC (and technical communication’s) best and brightest are celebrated at the Honor’s Banquet as part of the Summit. Here on STC’s Notebook, we’ll be Read more
Training and documentation are often seen as separate and different creatures and teams are often in silos competing for scarce resources. They are, in reality, siblings that can produce amazing results if they work together. Find out how with R. Read more
Last year, Your Friendly Neighborhood Blogger asked attendees at the 2013 Summit to speak for a little bit on camera about what they enjoyed, what they learned, and what they got out of their participation in our annual conference. Periodically Read more
I’m just back from speaking at the Visma Developer Day conference in Riga, Latvia. Visma is a Norwegian software company that organizes an annual two-day conference for its developers, and it invites keynote speakers to talk about trends, managing teams, Read more
When Marcia was 12, American Girl magazine printed her eight-paragraph story, “The Key,” and paid her $15. She has been writing ever since. To share her love of writing, she has written a book of essays: Word Up! How to Read more
STC is proud to announce Alan Alda as the 2014 Honorary Fellow. Alan will be accepting the honor via a taped message at the 2014 Technical Communication Summit during the Opening General Session on Sunday, 18 May. His citation reads: Read more
The other day, I ran into my son’s preschool teachers having lunch at a fast food restaurant. It had been a while since I had seen them, and they asked me how my son was doing. I was able to Read more
Last week we debuted a new guest blogger, Geoff Hart. Geoff is a veteran of many conferences, including a number of STC Summits. We’ll be publishing a weekly post from him on Surviving the Summit: tips on how to get Read more