A major factor in a technical communication professional’s success is asking questions—the right questions. Most professions learn oral-questioning skills by practicing, defining, and developing questions that will elicit the right information they need to do their jobs. Join Elizabeth (Bette) Read more
So many companies create training and then wonder why it doesn’t stick. One reason is that the Web has changed how we acquire information. We expect it faster and training is no exception. Join Donte Ormsby Wednesday, 7 September from Read more
The New York Times reports that—for the first time—more than half of all adults in the United States are using some form of social networking. The blog Development Block asks, “Is Working Software Enough?” Asking the right questions can be Read more
Thanks once more to the chapter and SIG leaders for filling Your Friendly Neighborhood Blogger in on what’s going on in their neighborhoods. Click the Community Events tab above to see the full listing, in chronological order and with links where provided, or see Read more
The Society for Technical Communication invites you to contribute your ideas, studies, experience, and expertise the 2012 Summit, STC’s 59th Annual Conference. The core content of the Summit’s education program will be based on tracks that span the profession. Those tracks Read more
The 2011 Community Achievement Award Guidelines and applications are now available. SIGs, Chapters, and Student Chapters are all eligible to apply for the Community Achievement Awards. There are three levels of recognition: Merit, Excellence, and Distinction. The CAAs will be Read more
Get a behind-the-scenes look at HTML5 and how it differs from previous versions of HTML, with Peter Lubbers and the live Web seminar HTML5: The Next Internet Gold Rush, on Wednesday, 31 August from 1:00-2:00 PM EDT (GMT-4). Learn the Read more
Smashing Magazine provides a few new approaches to designing login forms. Scriptorium writes about the decline of the traditional index. What’s a “media producer” and why are companies looking for them? Ragan’s PR Daily explains. David Farbey debunks a pair Read more
STC released the 2010-2011 Salary Database (with 2010 data) a couple weeks ago, and many members have already purchased it (thanks!). There’s a wealth of great information in the Salary Database, so we wanted to try and share some of Read more
Project Phoenix will enter a new phase on 1 October as STC’s “staff augmentation” contract with The Bakery ends and the STC staff takes on full responsibility for the project as planned. STC initially selected a staff augmentation plan to Read more