Tricentis provides Web-based Help, tutorial videos, and print documentation for Tosca Testsuite, one of the top test automation tools for software and quality assurance testing, using the MadPak technical communications suite from MadCap Software. “The nice thing about our Tosca Read more
One of our clients, Red Gate Software, has published on its website a series of skills maps, including one for role of technical author (the British equivalent of a technical writer). According to Red Gate, the skills maps are a Read more
One of our clients, Red Gate Software, has published on its website a series of skills maps, including one for role of technical author (the British equivalent of a technical writer). According to Red Gate, the skills maps are a Read more
Have you ever noticed instructions in the most unlikely places? The restrooms at restaurants have instructions on how to wash hands. A ladder has instructions to position and erect it. Gas stations have instructions on how to pump gasoline into Read more
One of the biggest headaches in freelancing is the dreaded scope creep—when a project starts morphing into far more than you expected it to involve, and the client expects you to absorb the additional work at the same project fee, Read more
Guest post by Karen Field Carroll. Plain language. Simple terms like this can be surprisingly difficult to define. In fact, people seem eager to explain what plain language isn’t before they tell you what it is. In “The Impact of Read more
Doc-To-Help and TechWhirl partner to bring the technical communication community an improved online forum The team over at TechWhirl has always worked hard to bring the community a resource for news, information, and peer-to-peer discussion. The latest development is a Read more
I was reading the conference programme for the upcoming tcworld conference 2013 (the German equivalent to the STC Summit), and I was struck by the number of presentations on international standards relating to technical documentation. Here’s some I spotted in their Read more
We introduce another new guest blogger today, Paula Robertson. Paula’s blog will explore the topic of editing—technical editing, editing as a skill, practical tips, personal stories, and whatever tangent that might lead to. She hopes to engage you in discussion Read more
Owner’s Manual, broadcast on AMC Thursday at 10:00 PM EDT (GMT-4), pits two cohosts against each other in a series of difficult tasks. One, Marcus Hunt, has read the manual; his partner, Ed Sanders, has not. STC, of course, is Read more