Will Rogers once said, “People’s minds are changed through observation and not through argument.” This is why all usability tests involve observation whether intrusive or unobtrusive. Watching a user walk through the steps of a user guide (for example, to Read more
In addition to techcomm professionals, we’ve also invited a few of our best corporate partners to provide their product evangelists as guest bloggers. This guest blog post is from Doc-To-Help. Studies have shown that people learn more effectively by “doing” in Read more
I just came back from a short vacation that included a road trip with my son, Charlie. We drove from Washington, DC, to Boston for a graduation, then back a few days later. We split our listening between podcasts (Fresh Read more
Guest post by Pam Estes Brewer, Academic SIG Manager. This is the first of another series of guest bloggers, this one focusing on the academic side of technical communication. The STC Summit 2013 in Atlanta was a wonderful experience. I Read more
The website Bankrate.com has published an article on 8 high-paying, nontraditional degrees, and technical writer is included in the lineup! The article states that, “Everyone knows computer scientists, architects, engineers and systems designers usually fare financially well, but so do Read more
The website Bankrate.com has published an article on 8 high-paying, nontraditional degrees, and technical writer is included in the lineup! The article states that, “Everyone knows computer scientists, architects, engineers and systems designers usually fare financially well, but so do Read more
Today’s post is another from one of our regular guest bloggers, Ruth E. Thaler-Carter. Ruth will be blogging monthly on various topics in the area of freelancing. Look for her posts under the main title of “Freelancing Basics.” One of Read more
Today we bring you another guest blog post from MadCap Software, written by Jennifer White, a product evangelist at MadCap. When MadCap Software announced the integration of the MadCap Flare API and HyperSTE, it got a lot of people excited. Read more
Today we bring you another guest blog post from MadCap Software, written by Jennifer White, a product evangelist at MadCap. When MadCap Software announced the integration of the MadCap Flare API and HyperSTE, it got a lot of people excited. Read more
Recently, at Cherryleaf, we were discussing the different ways documents could be written collaboratively. In many organisations, the standard method is still to write a document in Microsoft Office, email it to someone else for them to add content and Read more