Upcoming Webinar on 10 July: Information Everywhere: Flexible Content with Responsive Design

Responsive design “frees our content” to work anywhere, anytime. Adopting responsive design means that technical communicators no longer need to spend time designing and creating deliverables for different devices. Instead, we can focus on developing and delivering quality content—where and when our customers need it. Find out how with the live Web seminar Information Everywhere: Flexible Content with Responsive Design, presented by Nicky Bleiel on Thursday, 10 July, from 4:00-5:00 PM EDT (GMT-4).

Upcoming Webinar on 8 July: Taking Help to the Next Step: Embedded Video

People are more connected than ever and video is becoming the ubiquitous channel for delivering how-to content to the connected world. Product help no longer has to be static text and long descriptive passages. That rich text content can be delivered as short video clips embedded into online help, meaning that text can be minimized to key points for those users who need only a simple answer, while complex content can be delivered as a quick video tutorial, reducing complex help documents to simple content that is more likely to be used. Get a primer in “taking help to the next step” with the live Web seminar Taking Help to the Next Step: Embedded Video, presented by Matthew West on Tuesday, 8 July, at 10:00 AM EDT (GMT-4).

Webinar Flash Sale! Save On All STC Webinars

With Canada Day today and the Fourth of July on Friday, we figured we’d create some fireworks of our own to help all our members around the globe celebrate the week. So no matter where you live or what you’re celebrating this week, check out STC’s special “Whiz-Bang Firecracker of a Sale” and save on all currently scheduled live Web seminars!

Upcoming Webinar on 19 June: Targeting Content to Your Users’ Goals

In today’s business environment, everyone is doing more with less. How do you provide the content your users need, when they need it, with fewer people and less time to do it? Get help with the live Web seminar Targeting Content to Your Users’ Goals, presented by Alyssa Fox on Thursday, 19 June, from 4:00-5:00 PM EDT (GMT-4).

Upcoming Webinar on 18 June: Getting to Know You: User Research Fundamentals Anyone Can Use

User research is the foundation of user experience, but conducting user research can seem intimidating when just starting out. At its essence, though, user research is just asking users about themselves in a constructive and focused way. Learn the basic building blocks for user research from planning to effectively sharing findings with the live Web seminar Getting to Know You: User Research Fundamentals Anyone Can Use, presented by Karen Bachmann on Wednesday, 18 June, from 1:00-2:00 PM EDT (GMT-4). You’ll:

Understand the types of user research and where each can be used in the development life cycle.
Identify inputs that can help guide effective user research.
Learn the fundamentals of planning and conducting user research.
Learn how to identify and recruit the right participants.
Explore the alternatives when getting direct access to users is challenging.
Learn how to identify and present the compelling findings that elicit needed changes.

Upcoming Webinar on 11 June: Content Strategy for Augmented Reality and Wearable Technology

Augmented reality is growing rapidly in many fields, and it is becoming a common mechanism for delivering content. In 2014, augmented reality is enabled on 864 million cell phones, and it is now available for Google Glass. An increasing number of apps are also being created for wearable technology. Get a glimpse into this new world with the live Web seminar Content Strategy for Augmented Reality and Wearable Technology, presented by Marta Rauch on Wednesday, 11 June, from 1:00-2:00 PM EDT (GMT-4).

Upcoming Webinar on 4 June: Grow Your Professional Role and Increase Your Happiness with Acts of Service

“Life, Liberty, and the pursuit of Happiness” is the best-remembered phrase in the United States Declaration of Independence. How we earn our living and how we grow through acts of service have a significant impact on our happiness. The gift of service and the acts of servant leadership benefit your professional life, improve your personal life, and positively impact your overall well-being. Positive outcomes and professional growth through volunteering require a strategy, a plan, and skills to identify the specific criteria for a rewarding volunteer opportunity. Get started on all those with the live Web seminar Grow Your Professional Role and Increase Your Happiness with Acts of Service, presented on Wednesday, 4 June, from 1:00-2:00 PM EDT (GMT-4) by Barrie Byron.

Upcoming Webinar on 30 May: Styles Gone Wild? CSS Concepts in a Nutshell

New online content techniques like multichannel publishing and responsive design rely heavily on best practices for development. One of the most important of those practices is the use of styles and style sheets, in line with W3C recommendations that style codes be removed from HTML files and put in a style sheet, or CSS, instead. The result will be cleaner, more future-proofed content.

Upcoming Webinar on 24 April: That's a Good Question!

A major factor in a technical communication professional’s success is asking questions—the right questions—of SMEs, managers, clients, users, and yourself. If you’ve ever suffered expensive consequences because you didn’t ask the right question or you framed your question poorly, join Elizabeth (Bette) Read more