The concept of personas can help technical communicators understand the expectations of users in different cultures, especially in understanding daily routines...
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The author presents strategies for examining informational contexts to learn about, learn from, and interact with individuals from other cultures.
Kirk St.Amant and Ann Wiley have put together a fantastic issue on international technical communication. As they detail in their editorial, the six articles...
By Kirk St.Amant and Ann Wiley | Guest Editors A generation ago, international communication was limited to the few who traveled abroad for business. Now, it...
Have you been considering CPTC Foundation certification but could use more guidance on the process and what to expect? You need STC’s new CPTC Study...