Category - Features

Features

What's &quot;The Deal&quot;?: Designing Mortgage Disclosures that Consumers Can Use and Understand

February 28, 2014

Features

When You Need the Medicine But Can't Understand the Form: Making Prescription Medicine Available to Low-Income Patients

February 28, 2014

By Kathryn Summers, Michael Summers, and Amy Pointer Plain language, clear visual hierarchy, and plain interaction are important whenever you’re trying...

Features

From Chaos to Clarity: Overcoming Negative Emotional Responses to Financial Information

February 28, 2014

By Deborah S. Bosley This article explores how one U.S. financial firm, TIAA-CREF, discovered that usability testing could shed light on the quality of...

Features

Putting Language Last: Using Structure, Visual Cues, and Marketing-Style Analysis as the Primary Tools of Simplification

February 28, 2014

By Josiah Fisk It would only be logical to assume that the simplification of all-text documents should begin by focusing on the language. Logical, but not the...

Features

What’s "The Deal"?: Designing Mortgage Disclosures that Consumers Can Use and Understand

February 28, 2014

By Susan Kleimann, Barbra Kingsley, and Kristin Kleimann Elizabeth Warren, special advisor to President Barack Obama, outlined her goal for the Consumer...

Category - Features

What's &amp;quot;The Deal&amp;quot;?: Designing Mortgage Disclosures that Consumers Can Use and Understand

When You Need the Medicine But Can't Understand the Form: Making Prescription Medicine Available to Low-Income Patients

From Chaos to Clarity: Overcoming Negative Emotional Responses to Financial Information

Putting Language Last: Using Structure, Visual Cues, and Marketing-Style Analysis as the Primary Tools of Simplification

What’s "The Deal"?: Designing Mortgage Disclosures that Consumers Can Use and Understand

What's "The Deal"?: Designing Mortgage Disclosures that Consumers Can Use and Understand