By Susan Yeshin In an ideal world, information architects would be able to watch over the shoulders of customers using our websites to validate design choices...
Category - Features
By Laura A. Palmer If you were asked to redesign the information architecture for a website, what's the first question you'd ask? You might want to...
By Andrea Ames, Fellow and Alyson Riley, Member If you read our article ”Helping Us Think: The Role of Abstract, Conceptual Models in Strategic Information...
By Nicola Yap It's very rare for a project to end up exactly the way it was planned. There are many internal and external sources of change that...
