By Kel Smith About a year ago, I was working with a small internal team on the architecture and conceptual design of a software product. Our goal was a...
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By Alan J. Porter | Senior Member Perhaps the greatest advantage offered by the Internet and the World Wide Web today is the fact that it is truly “world wide”...
By Ben Woelk | Member What do technical communicators need to know about information security? How do they protect both their private information and...
By Pam Swanwick | Member & Juliet Wells Leckenby | Member Every manager struggles to balance writer workload and project capacity. A simple spreadsheet...
By Susan Holdaway Some of us may never speak Japanese or Korean or travel to China, but as technical communicators we will potentially influence East Asian...
