By Avon J. Murphy | Fellow The database that I created in 1993 to track titles for the Technical Communication book review section contains nearly 5,000 title...
Tag - Tools of the Trade
By Alan J. Porter | Senior Member Twitter is something we hear mentioned on TV and in the media every day; it’s become part of regular conversation, yet...
By Ed Marshall | Associate Fellow Flare 7 is the latest version of the state-of-the-art help authoring tool produced by MadCap Software. It has several new...
By Maxwell Hoffmann | Member The Past: Where Did FrameMaker Come From? In April of this year, FrameMaker celebrates the 25th anniversary of its “birth,” in...
By Samartha Vashishtha The Community Help framework embodies an understanding of how Web 2.0 users access technical communication. It recognizes the fact that...