Many of us have had our deliverable increase dramatically. We must make versions of our tech doc that goes beyond paper and the Web to a multitude of mobile devices, including the “tablet du jour.” For help, join Maxwell Hoffmann Read more
Marketing communications (marcomm) writers must be good storytellers. At least, that’s one of the messages you take home if you read much about the marcomm craft. The idea that marcomm should tell a story is a good one in theory, Read more
The London Underground (aka the Tube) is a railway system in London that’s used by 3.25 million passengers every day. The system has recognised the power of effective communication and design almost since it began back in 1863. Some elements Read more
You may have noticed that for every one Web application, there are a dozen similar Web applications. Do you know what makes a well-designed Web application? Usability, that’s right. You probably have several Web applications on your smartphone and you Read more
Over 70 years ago, my grandfather wrote a book about the U.S. constitution. Not being a professional historian, he couldn’t find a publisher for his book, so he self-published. He had no real trouble formatting the book or getting a Read more
This post is a reprise of my recent lightning talk at the Technical Communication Summit in Atlanta. For those who weren’t able to attend the Summit, I’m sorry this article can’t be more visual. For those who were able to Read more
The Doc-To-Help Team is proud to announce the upcoming release of Doc-To-Help 2013 V1, which will feature the industry’s first HTML5 editor. This version release focuses on upgrading your authoring experience with HTML5 editing, reviewer commenting, a new source code Read more
Bette Frick brings us another guest post in her series on Business Matters. One of my favorite columnists, Leonard Pitts, Jr., recently wrote a commentary titled “I (heart) introverts” in which he reviewed Susan Cain’s New York Times bestseller Quiet: Read more
Guest post by Paula Robertson. STC International Summit Awards (ISA) judges are selected based on strict criteria for their professional backgrounds and experience, which indicate knowledge and application of technical communication principles. This year’s ISA judges demonstrated the commitment, knowledge, Read more
Danielle Villegas, also known as TechCommGeekMom, is attending the STC Summit for the first time this year, so we’ve asked her to blog about her experiences at the Summit. This is the last post of her series. It’s been a few days Read more