“Read the owner’s manual” is a common first step for how-to guidance. AMC is taking that advice and turning it into a competition with the new TV series Owners Manual, debuting on 15 August at 10:00 PM EDT (GMT-4). The Read more
Earlier in the week, someone who’d commented an a Cherryleaf blog post emailed me to say he had a feeling the two of us were the only ones participating in the conversation. He went on to say: “It’s funny how Read more
Earlier in the week, someone who’d commented an a Cherryleaf blog post emailed me to say he had a feeling the two of us were the only ones participating in the conversation. He went on to say: “It’s funny how Read more
I don’t read as many blogs as perhaps I should, but one I do follow is Rich Adin’s An American Editor (http://americaneditor.wordpress.com/). Rich is a tough-talking lawyer-turned-editor who looks at freelance editing as a business rather than an art and Read more
Many years ago, I flew with my young son (then about five years old) to a family reunion. This was before 9/11, and almost all airlines offered meals as a part of the flying experience. When our attendant served us Read more
This year I served as Lead Judge for Team 10 in the International Summit Awards (ISA) competition. I learned a few important lessons that I want to share with you. Provide a thorough assessment. Provide constructive comments and suggestions for Read more
As technical writers we are always supposed to know our audience. With medical devices we have to provide data that proves we know our audience. The FDA now has guidance documents for human factors data. These documents are based on: Read more
It’s always interesting to see how different generations deal with technology. I am that stage in life where my home is often overtaken by teenagers, those in their early to mid-teens. What’s interesting is how they communicate technical information to Read more
In about two weeks’ time from this writing, I’m going back to graduate school for a summer course. Yes, I already finished my MS in professional and technical communication at NJIT a little more than a year ago. I’m taking a proposal Read more
In this post, we’ll look at some of the challenges and decisions technical communicators face when designing a website for their business. To help illustrate this, we’ll include some examples of technical communication companies’ websites. Designing a website for your Read more