One of the highlights of technical communication is that you hear a variety of viewpoints. Granted, technical communication contains a wide berth of overlapping topics, and debates on particular issues are going to happen. It’s what keeps our field innovative and progressive. Read more
Earlier in the week, someone who’d commented an a Cherryleaf blog post emailed me to say he had a feeling the two of us were the only ones participating in the conversation. He went on to say: “It’s funny how Read more
Earlier in the week, someone who’d commented an a Cherryleaf blog post emailed me to say he had a feeling the two of us were the only ones participating in the conversation. He went on to say: “It’s funny how Read more
I don’t read as many blogs as perhaps I should, but one I do follow is Rich Adin’s An American Editor (http://americaneditor.wordpress.com/). Rich is a tough-talking lawyer-turned-editor who looks at freelance editing as a business rather than an art and Read more
Many years ago, I flew with my young son (then about five years old) to a family reunion. This was before 9/11, and almost all airlines offered meals as a part of the flying experience. When our attendant served us Read more
This year I served as Lead Judge for Team 10 in the International Summit Awards (ISA) competition. I learned a few important lessons that I want to share with you. Provide a thorough assessment. Provide constructive comments and suggestions for Read more
MadCap Software’s schedule is packed with all kinds of great free webinars over the next couple of months, and we’re offering you a cool incentive to sign up: everyone who attends will receive a discount code for MadCap Software training Read more
I was reading a menu last year that said, “Heal thy Choice.” Perplexed, I couldn’t understand what that was supposed to mean. Finally, it occurred to me: “Healthy Choice.” How did I come to misinterpret what the menu was saying? Read more
Last week I completed the initial edit of a book we’ll be publishing later this year. It took me longer than I expected, not because the writing was poor—on the contrary it was quite good—but because I spent a great Read more
As technical writers we are always supposed to know our audience. With medical devices we have to provide data that proves we know our audience. The FDA now has guidance documents for human factors data. These documents are based on: Read more