An automated workflow can make life easier for everyone. Join Gabriele Schillinger and Joanne Liguori on Wednesday, 13 April from 1:00-2:00 PM as they present the webinar Using Automated Workflows for Documentation Review/Approval. They will demonstrate how to use an Read more
A major paradigm shift within a large organization is always challenging, even when you correctly identify the need for change and the appropriate solution. You must select the right vendor, manage the shift while meeting existing deadlines, and gain buy-in Read more
All of us have had to convert from tool X to tool Y countless times in our careers for various reasons. Careful planning and upfront analysis can ensure that the conversion will go quicker and easier than if you just Read more
The Darwin Information Typing Architecture (DITA) is an XML-based architecture for authoring, producing, and delivering information. DITA version 1.0 became an open standard in 2005 and has seen wide and growing adoption across the technical-documentation community. However, because the design Read more
How does technology affect translation and vice versa? What technical options are available for writing teams working in these two unique environments? What’s the best way to maximize translation reuse? How do I help make sure that my company’s brand Read more
How do you create a help system as a PDF created on the fly tailored to one of as many as 37 different application roles across eight different clients? The Web page’s content and the access to it varies per Read more
Join Ben Colburn on Thursday, 17 March, from 4:00-5:00 PM EDT (GMT-4) for the live web seminar Single Sourcing Sans a CMS. His company has developed a suite of tools and techniques, leveraging open-source, off-the-shelf, and home-grown technologies, to fill Read more
What is open source and why should you care? You use a variety of writing tools to produce technical documentation. Some of them are brilliant, and we couldn’t live without them. Some of them are … not so brilliant. So Read more
Writing documentation is one task; getting your end users to use it is another. End users accustomed to asking questions directly to the development staff need to be encouraged to use the newly available documentation. Making documents easy to find Read more
Controlled English is a method of writing that makes technical English easy to understand. The adaptation of a controlled language stimulates the global acceptance of technical documentation as it improves readability and translatability, and prevents misunderstandings and misinterpretations. Join content Read more