Ben explains why traditional documentation methodologies cannot support mass changes, but open source can.
Category - December 2019
Lisa examines how usability testing is one methodology from user experience design that has helped her improve document quality though a new understanding of...
What is documentation quality? How do we measure and achieve it? Steven discusses what quality means in the techcomm field.
Quality is, at its heart, a concept that cannot be fully defined; after all, what quality is depends solely on the observer.