Hart details how to attract diverse candidates by avoiding gender bias in job descriptions, pronouns, and scenarios.
Category - Features
Manuals inform users, but they also empower them to question and disrupt the very systems they describe. The author uses the example of pregnancy manuals to...
Learning about your users is crucial, but how do you evaluate potential sources of information about them? Dhanagopal offers an availability-reliability matrix...
The author provides four maxims for conversational cooperation, which can be applied to technical documentation.