You write, you edit, you design, you architect … how do you know whether what you’re doing is useful, impactful, and meeting client and business needs? Find out with the live Web seminar Defining and Evaluating Success: Metrics for Information Read more
In this post, we’ll look at some of the challenges and decisions technical communicators face when designing a website for their business. To help illustrate this, we’ll include some examples of technical communication companies’ websites. Designing a website for your Read more
Last September, I had an eerie experience of posting a comment on an STC blog—and the comment appeared with someone else’s name on it. We finally straightened it out, but that started a random, lovely, productive relationship with Marcia Riefer Read more
Will Rogers once said, “People’s minds are changed through observation and not through argument.” This is why all usability tests involve observation whether intrusive or unobtrusive. Watching a user walk through the steps of a user guide (for example, to Read more
On Thursday, 20 June, Sarah Maddox presents the live Web seminar Doc Sprints: The Ultimate in Collaborative Document Development from 4:00-5:00 PM EDT (GMT-4). Below is a guest blog post from Sarah talking about the doc sprints. I’m delighted and Read more
In addition to techcomm professionals, we’ve also invited a few of our best corporate partners to provide their product evangelists as guest bloggers. This guest blog post is from Doc-To-Help. Studies have shown that people learn more effectively by “doing” in Read more
Perhaps the trickiest aspect of typography isn’t so much selecting the correct typeface as knowing what to do with it and how to make your type look great without distracting from your message. As Alex White writes in Thinking in Read more
I just came back from a short vacation that included a road trip with my son, Charlie. We drove from Washington, DC, to Boston for a graduation, then back a few days later. We split our listening between podcasts (Fresh Read more
Guest post by Pam Estes Brewer, Academic SIG Manager. This is the first of another series of guest bloggers, this one focusing on the academic side of technical communication. The STC Summit 2013 in Atlanta was a wonderful experience. I Read more
The website Bankrate.com has published an article on 8 high-paying, nontraditional degrees, and technical writer is included in the lineup! The article states that, “Everyone knows computer scientists, architects, engineers and systems designers usually fare financially well, but so do Read more