Talking Usability: What I Learned Testing Software
I work on a small project team that has just enough people to keep the project somewhat on schedule. When the quality assurance manager asked for help to test software—I volunteered. My manager was delighted and disappointed that I volunteered to test software because he believed that testing software would take me away from my primary job—writing a user guide. As it turned out, testing software helped me to learn the system’s workflows and logic, which helped me to write the user guide.