I’m just back from speaking at the tekom tcworld conference in Germany, where I spoke on “The changing nature of content.” In my presentation, I described the impact Google’s Zero Moment of Truth is starting to have on organizations’ content Read more
Community leaders will be glad to hear that the STC Community Affairs Committee (CAC) is alive and well in 2013-2014. If you need help, feel stuck, or just want ideas, look to the CAC as your connection to STC resources, Read more
Today we introduce a new guest blogger, Vinish Garg, an STC member in the India Chapter. He’ll be writing on a variety of topics tech comm- and content-related from the point of view of an Indian with a global perspective. Read more
I attended the popular tech comm conference, LavaCon Conference on Digital Media and Content Strategies, in Portland, OR, this past week. It was a great event full of talented content managers, content strategists, technical writers, and other technical communicators gathered Read more
Welcome to the first post from our newest regular guest blogger, Karen Field Carroll. Karen sent us a post last month on how technical communicators can (and should) support the Plain Regulations Act, and we asked her if she wanted Read more
In my August newsletter, I shared my angst about whether what I teach in my technical writing classes is really informed by research or is simply based on instinct. My headline read: “How do I know what I know?” (My Read more
We see plenty of tips on how to find freelance tech writing and editing projects, but rarely examples of how not to get the job. We also see plenty of advice on how to be business-like enough to make a Read more
Tricentis provides Web-based Help, tutorial videos, and print documentation for Tosca Testsuite, one of the top test automation tools for software and quality assurance testing, using the MadPak technical communications suite from MadCap Software. “The nice thing about our Tosca Read more
For the last couple of years, we have been doing something that is rare among publishers. We have been developing books using both a wiki and XML-based structured writing. On the surface, these two technologies represent opposite ends of the Read more
Would you be comfortable knowing that a heart-monitoring machine has a few glitches, but otherwise has 98% accuracy? Would you be comfortable knowing that the software you are using to calculate your income tax has a few calculation errors? Would Read more