Professors

Michael Ward

Director of Business Development, TransNation Translations, Inc.

Melonie McMichael

Senior Instructor, University of Colorado Colorado Springs and proprietor of the consulting firm Technodaptability

Marge King

Nonprofit Fundraising

Melissa Breker

Content Strategist and Consultant, Breker Group Consulting

Mark Kleinsmith

Technical Communications Manager, MiTek USA

Melissa Dinwiddie

Presenter

Author of “The Creative Sandbox Way: Your Path to A Full-Color Life.”

Matthew Pierce

Customer Support Manager, TechSmith Corporation

Matthew Pierce, from TechSmith Corporation, teaches and promotes video best practices and helps to evolve thinking on how video is and can be used in business. Prior to this, Matt has lead various groups and teams, include technical writing, instructional design, training, technical support, public relations, social media, and video teams at TechSmith. He has […]

Morgan Hancock

Technical Writer, Bazaarvoice

Morgan Hancock (morgan.hancock@bazaarvoice.com) is a technical writer at Bazaarvoice in Austin, TX. She graduated from the University of North Texas in 2013 with a Master’s degree in professional and technical communication. You can check out some of her technical explorations on Codepen (http://codepen.io/mhancock) and GitHub (https://github.com/morganhancock).

Mark Lewis

Content Strategist, Quark Software

Mark Lewis is a content strategist, author, and DITA Metrics educator.  He is recognized throughout the industry for his ability to prove the business case for moving static content to XML and intelligent content. Through design metrics, his approach can prove alignment across content strategy and corporate strategy. His experience spans a variety of industries […]

Marc Miller

Division President, TransPerfect Medical Device Solutions

Marc Miller is the Division President of TransPerfect Medical Device Solutions, the world’s largest supplier of language services and content management technologies to the medical device industry. Marc has 25 years of industry experience and co-authored the first ISO 13485/ISO14971-certified translation quality and risk management system. He is the co-author of the only patent for […]

Melissa Kulm

Staff Technical Writer, Salesforce

Melissa Kulm has been a technical communicator for over 25 years, including 3 years on the East Coast supporting a West Coast team. She currently writes Salesforce platform documentation for administrators and developers. She also enjoys judging in STC chapter and international competitions. Melissa has a B.A. in Liberal Arts and M.S. in Information Technology […]

Michael Becher

Michael Becher is a Vice President at Industry Insights, Inc., a research firm that has been serving the needs of trade and professional associations since 1980. He has been with Industry Insights since 2005 and has led over two hundred research and benchmarking studies.  His research includes numerous projects focused on the compensation, employment, and […]

Michael J. Albers

Presenter

Michael J. Albers has been a professor at East Carolina University, where he teaches in the professional writing program. Before coming to ECU, he taught for eight years at the University of Memphis. His primary teaching areas are editing, information design, and usability. In 1999, he completed his PhD in technical communication and rhetoric from Texas […]

Mike Parkinson

President, Billion Dollar Graphics

Mike Parkinson (CPP APMP Fellow) is an internationally recognized visual communication expert, trainer and award-winning author. Mike regularly works with and trains at large companies (e.g., Microsoft, Dell, Lockheed Martin) and at international conferences (e.g., ATD, APMP). Mike is a partner at 24 Hour Company (www.24hrco.com), a premier creative services firm. His Billion Dollar Graphics book […]

Matt Sullivan

Founder, Tech Comm Tools

Matt Sullivan has been working in tech comm and content experience since the 90’s. He has taught over two thousand content authors how to more effectively produce docs, help, and online training. He is the author of a series of FrameMaker reference and workbooks, and regularly produces feature videos for Adobe’s Technical Communication Suite products. […]

Marcia Riefer Johnston

I explain things. More fully: I help people craft their messages, using various media, to achieve what they want to achieve (clarify, engage, persuade, etc.). I develop content that closes the gap between what audiences know and what they need to know. I also give talks and workshops on powerful, tight writing. SKILLS: Technical writing […]

Mark Cornillie

Presenter

Mark Cornillie is a technology communications consultant and founder of TechCommBridge. He specializes in bridging understanding and support between technologists and non-technical audiences. His experience spans five continents and a diverse set of organizations including Fortune 500 corporations, non-profits, and academia. He holds a B.A. in journalism from Michigan State University and his work has […]

Marlane J. Kayfes

Presenter

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Mike Paciello

Presenter

Mary Jo David

Presenter

Michelle Corbin

Presenter

Mark Steiner

Presenter

Mark Wallis

Presenter

Mollye Barrett

Presenter

Michael Hughes

Presenter

Mark Clifford

Presenter

Mary Laplante

Presenter

Mary Craig

Presenter

Marjorie Davis

Presenter

Matthew West

Presenter

Marta Rauch

Presenter

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Mark Kleinsmith

Presenter

Mark Kleinsmith has been involved in technical training and help system authoring for twenty years. He currently manages a small team of technical communicators at MiTek, U.S.A, Inc.

Maxwell Hoffmann

Presenter

Maxwell Hoffmann is Adobe’s Global Product Evangelist for Technical Communications and a former product manager for Frame Maker at Frame Technology. Hoffmann spent nearly 15 years in the translation industry, where he managed or published over 1,000,000 pages of multilingual content in thousands of projects. He has managed projects in DITA, XML as well as […]

Mark Baker

Mark Baker is a content strategy and structured authoring consultant, and author of Every Page is Page One: Topic Based Writing for Technical Communications and the Web. He provides consulting services and training in content strategy, structured authoring, and topic-based writing through his company, Analecta Communications, Inc. He has been practicing and implementing structured writing […]