I am delighted to announce the publication of my new book, Business Matters: A Freelancer’s Guide to Business Success in Any Economy by XML Press. If you want to become a freelancer or an independent contractor or are new to Read more
Covers don’t matter, until they do. We just released three books with three completely different covers and three different stories. Each had different challenges, and each had a new lesson. The easy one The first was easy. We continued a Read more
It is during this time of the year in the United States (last month for Canadians) that Americans sit down for a celebratory feast honoring the first harvest of religious pilgrims who came to the New World and settled in Read more
Today is the second post from our newest regular guest blogger, Karen Field Carroll. Karen sent us a post two months ago on how technical communicators can (and should) support the Plain Regulations Act, and we asked her if she Read more
Today is the second post from our newest regular guest blogger, Karen Field Carroll. Karen sent us a post two months ago on how technical communicators can (and should) support the Plain Regulations Act, and we asked her if she Read more
Being a freelance communicator is a challenge these days—well, it always has been, but the publishing is changing so much that it’s especially so now. One way of responding to the challenge is to get as much information as possible Read more
I met Nicki Davis at the 2013 Summit. She talked to me about the ethnographic research she was doing and I thought her research might be of interest to you. Encouraging her to write about her research took a lot Read more
Skipping to what is one of the most important skills to have in editing, this month I want to talk about how we relate to the other person in the form of a review of their work. It may be Read more
MadCap Software is pleased to announce the release of MadCap Lingo 8, a software tool designed to assist technical writers, documentation specialists and professional translators in the translation process. Understanding best practices in the translation workflow is critical for technical writers, Read more
I’m just back from speaking at the tekom tcworld conference in Germany, where I spoke on “The changing nature of content.” In my presentation, I described the impact Google’s Zero Moment of Truth is starting to have on organizations’ content Read more