Senior Manager, Client Training and Education, TradeStation
Jessica Kreger leads the technical documentation team at TradeStation to publish information that empowers active traders around the world. With over fifteen years of experience in communications, she has worked at Dell, the University of Miami, Carnegie Mellon University, and Alcoa. Jessica is passionate about creating optimal user experiences. She earned a M.A. in Professional […]
PhD, Professor, Lebanon Valley College
Joel A. Kline, Ph.D., APR, is a Professor of Digital Communications at Lebanon Valley College. Kline teaches courses in technology strategy, internet marketing, and entrepreneurship. Prior to entering academia, he was a principal in a boutique agency which focused on technology solutions for industrial and B2B companies. Kline spent a decade in the private sector […]
Sr. Manager of Content Marketing, Equinix
James has more than 15 years of experience developing initiatives to engage users ranging from corporate legal counsel to government to technology consumers. In addition, he’s a highly accomplished UX, information and web systems analyst. In addition to being a regular contributor to CMSWire, James leads the Content Strategy program for Equinix, a Fortune 500 […]
Senior Technical Writer, Salesforce
Joan Carter has been a technical writer for more than 22 years. She’s worked remotely for the last five. She currently writes for the Salesforce Community Cloud, focusing on Chatter documentation for users, administrators, and developers. She has a B.A. in Radio and Television from San Francisco State University.
Technology and Business Analyst, Consultant and Blogger
Joe Barkai is a global thought leader with more than 30 years of experience in helping organizations chart their product and market strategy. His background at the union of business and technology with hundreds of organizations across diverse industries, provides a unique ability to “connect the dots” and clearly articulate the always-evolving business value of technology. […]
Joe Pulizzi is the founder of Content Marketing Institute, the leading education and training organization for content marketing, which includes the largest in-person content marketing event in the world, Content Marketing World. Joe is the winner of the 2014 John Caldwell Lifetime Achievement Award from the Content Council. Joe’s fourth book Content Inc. was just released. His […]
Currently serving as the Web Program Manager overseeing the SIG’s WordPress site (http://www.stcidlsig.org). Former positions include: Newsletter Editor (three years), Associate Manager (two years), and Manager (two years).
Experienced senior communicator who can focus on an immediate deadline while building for the future. Leads by example and loves to mentor others. Calm under pressure, in the office, or at an emergency scene. A proven expert from domestic newsrooms to offices in Asia Specialties: User experience (UX) content design, technical writing, content strategy, single-sourcing, […]
Judith E. Shenouda (Shenouda@easescommunication.com) is owner of Shenouda Associates Inc. (http://easescommunication.com/), a business that researches, writes, and edits the professional publications that launch products, streamline processes, and promote each client’s brand. She has achieved recognition as a Toastmasters International Advanced Leader Bronze and Advanced Communicator Bronze and is co-founder of Thinking Forward (http://thinkingforward.us/), a troupe […]