Jennifer Morse

Vice President, Customer Success Madcap Software

Jennifer is the VP of customer success at MadCap Software and has over 20 years of software sales experience in the technical communication and content development industry. In addition to overseeing the Customer Success and Sales Engineering team, her focus is to promote customer onboarding, promote the value of the company’s solutions to the marketplace, […]

Jeff Scattini

Technical Documentation Manager

Maralee Sautter has been a technical writer and instructional designer in the industries of high-tech/software, health, science, transportation, education, and government (Intel, Xerox, Thermo Jeff Scattini is the Technical Documentation Manager for Crunchyroll, a world-wide anime streaming service. Primarily based in the San Francisco Bay Area, he has been a technical writer, localization manager, information […]

Jesslyn Parrish

Jesslyn Parrish has a PhD in Texts & Technology from University of Central Florida. Her doctoral research focused on creating an interactive digital narrative that teaches users about the impact invisible disabilities have on daily life.

Jennifer Goode

Instructor, Department of Technical Communication, Mercer University

Juan Carlos Mavo

Learning Technology Specialist at University of Toronto School of Continuing Studies

Julie Dwyer

Lead Technical Writer Cisco Systems, Inc.

Jennifer Sano-Franchini

Assistant Professor of Professional and Technical Writing, Virginia Tech

Joseph Devney

Principal, Joseph J. Devney Consulting

John Baker

Marketing Content Manager, Jorsek LLC, the makers of easyDITA

Johanne Lavallée

Ver-Mac Inc.

Jeremy R. Merritt

MTSC, Technical Writer and Educator

Jamye Sagan

Pharmacy Communication Advisor, H-E-B

Jennifer Sturr

Senior Manager, Technical Publications at Accuray, Inc.

Jessica Lynn Campbell

Sales/Marketing Operations Manager, Geo-Med, LLC

John Garison

Lead Technical Communicator, Medidata Solutions

Jennifer Wegman

Networking and Visibility Strategist

Jessica Kreger

Content Strategy Consultant

Jessica Kreger has led technical communications and marketing communications teams that educate and empower customers across the world. With over 20 years of experience in diverse industries, she has worked for universities, global businesses, and start-up companies. Most recently she directed content marketing for Kelvin AI and Bitcoin IRA, managed technical content marketing for TradeStation, […]

Joel Kline

PhD, Professor, Lebanon Valley College

Joel A. Kline, Ph.D., APR, is a Professor of Digital Communications at Lebanon Valley College. Kline teaches courses in technology strategy, internet marketing, and entrepreneurship. Prior to entering academia, he was a principal in a boutique agency which focused on technology solutions for industrial and B2B companies. Kline spent a decade in the private sector […]

James Goldman

Sr. Manager of Content Marketing, Equinix

James has more than 15 years of experience developing initiatives to engage users ranging from corporate legal counsel to government to technology consumers. In addition, he’s a highly accomplished UX, information and web systems analyst. In addition to being a regular contributor to CMSWire, James leads the Content Strategy program for Equinix, a Fortune 500 […]

Joan Carter

Senior Technical Writer, Salesforce

Joan Carter has been a technical writer for more than 22 years. She’s worked remotely for the last five. She currently writes for the Salesforce Community Cloud, focusing on Chatter documentation for users, administrators, and developers. She has a B.A. in Radio and Television from San Francisco State University.

Joe Barkai

Technology and Business Analyst, Consultant and Blogger

Joe Barkai is a global thought leader with more than 30 years of experience in helping organizations chart their product and market strategy. His background at the union of business and technology with hundreds of organizations across diverse industries, provides a unique ability to “connect the dots” and clearly articulate the always-evolving business value of technology. […]

Joe Pulizzi


Joe Pulizzi is the founder of Content Marketing Institute, the leading education and training organization for content marketing, which includes the largest in-person content marketing event in the world, Content Marketing World. Joe is the winner of the 2014 John Caldwell Lifetime Achievement Award from the Content Council. Joe’s fourth book Content Inc. was just released. His […]

Jackie Damrau

Program Manager/Product Owner, Cathedral Plumbing LLC

Dr. Jackie Damrau is an STC Fellow and the recipient of the 2023 STC Lifetime Achievement Award for Excellence. She has served as Book Review Editor of the Technical Communication journal for more than 10 years. Jackie works at Cathedral Plumbing LLC as a Program Manager/Product Owner on projects related to a new home construction […]

Janice Redish


Jenifer Servais


Jack Molisani

President, ProSpring Technical Staffing

Jim Jarrett


Julian Jackson


Jared Spool


Joe Sokohl


Janet Swisher


John Kohl


Julian Murfitt


James Conklin


Jean-Luc Mazet


Judy Hall


Jamie Gillenwater

Technical Writing and Training Consultant, Transcend Text, LLC

Joe Staples


Jenna Moore


Joe Gollner


John Collins


Experienced senior communicator who can focus on an immediate deadline while building for the future. Leads by example and loves to mentor others. Calm under pressure, in the office, or at an emergency scene. A proven expert from domestic newsrooms to offices in Asia Specialties: User experience (UX) content design, technical writing, content strategy, single-sourcing, […]

Joe Malin



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Society for Technical Communication
Phone: +1 (703) 522-4114 | Fax: +1 (703) 522-2075
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The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.