60.4, November 2013 Conceptualizing the Technical Communication Body of Knowledge: Context, Metaphor, and Direction 8 January, 2014
60.4, November 2013 The Social Body of Knowledge: Nurturing Organizational Social Capital via Social Media Based Communities of Practice 8 January, 2014
60.4, November 2013 Developing a Sustainable Content Strategy for a Technical Communication Body of Knowledge 8 January, 2014
60.4, November 2013 Community-Driven Information Quality Standards: How IBM Developed and Implemented Standards for Information Quality 8 January, 2014