60.3, August 2013 Editorial: Understanding Users, Technical Communicators, and Business 11 October, 2013
60.3, August 2013 Designing and Implementing a Low-Cost Usability Testing Laboratory: Theoretical Justifications and Practical Considerations 11 October, 2013
60.3, August 2013 Confidence-Increasing Elements in User Instructions: Seniors’ Reactions to Verification Steps and Personal Stories 11 October, 2013
60.3, August 2013 Eight Guidelines for the Design of Instructional Videos for Software Training 11 October, 2013
