STC offers multiple online courses where participants can earn a certificate of successful completion. These courses let you explore a subject in depth over the course of several weeks. In addition to the practical work skills that you will develop, participating in a certificate program provides you with a unique, live opportunity to learn directly from an instructor and to also exchange ideas and tools virtually with the other participants in the program. 


  • Participants must log on for the live sessions and complete required assignments to earn the certificate. Currently, our courses are not "go at your own pace." You should plan to attend and participate in the majority of the live sessions at the designated times. If you are at all unclear about a course’s requirements, email us and we will get you in touch with the instructor so there is no confusion! We want you to completely understand course expectations so there are no surprises.
  • To participate in an online course, you must be able to access Adobe Connect, STC's online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities. In addition, some courses require the use of Moodle, STC's course management site. If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

For questions about registration and payment, please contact Deborah Repasy. For general inquiries or if you are interested in presenting an online course with STC, please contact Molly Jin

Note: Online registration closes two business days before the first class in each course. Cost is transferable to another online course but is not refundable.

Developing Effective User Documentation

Sharon Burton, Anthrobytes Consulting

15 October19 November 2015
2:003:30 PM EDT (GMT-4, GMT-5 after 1 November)

Developing user documentation is not simply documenting everything on the interface, nor is it documenting every task the user can possibly do with the product. And whatever we develop must ship on time and fit in the budget for the project.

Our users need content that supports them in their tasks and helps them understand, regardless of their level of experience with this product. Our management needs something that meets the deadlines, is within budget, and reduces customer support calls. Our customer experience team needs content that delights our customers so they'll purchase from us again.

This six-session online class with Sharon Burton provides specific ways to meet all these needs and not make you crazy in the process. Learn what "delightful" user documentation is and how to create it, how to plan meeting deadlines and deliverables, and how to meet the cost requirements of your company.

TechComm 101

Leah Guren, Owner/Operator, Cow TC

20 October15 December 2015
No class on 10 and 17 November
11:00 AM12:30 PM EDT (GMT-4, GMT-5 after 1 November)

Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help Authoring Tool—you need to master the analysis process. This is a thinking person's dream career!

TechComm 101 is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well as giving you the skills you need to continue to learn and grow.

Each element of theory is presented with hands-on exercises, real-world examples, and plenty of discussion. The course is sure to leave you feeling enthusiastic and well-prepared to get started in the field.