Summit

May
01

The Reluctant Subject Matter Expert (Full Session)

Often our success as technical communicators depends on the cooperation of subject matter experts.  What happens when an SME won’t or can’t provide the required information?  All is not lost!  Drawing on their experiences, the presenters will cover identifying and addressing issues with reluctant SMEs.  Elisa and Ann Marie will also act out brief scenarios […]

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May
01

Staking Your Claim in the Social Media Frontier

This session explores the roles for technical communicators in social media. The presenter will engage participants with the critical intersections of tech comm and social media competencies for risk management, tone/style development, communication strategies, training, SME knowledge, and strategic integration of multiple social media channels.

By webmaster@stc.org |
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May
01

Surfing the Perfect Storm

Communication methods are transforming at an alarming rate. With rapid advances in global, mobile, and social dialog, how can technical writers keep up? This session will explain the fundamental shifts taking place and provide practical instruction on how information developers can prepare, respond, and succeed.

By webmaster@stc.org |
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May
01

Bringing Experience to the Table

As communicators, we have a wealth of skills relevant to the design arena. In this presentation, a technical writer tells the story behind her transition to experience design and shares her projects, tools, and resources.

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May
01

Using Wikis to Enhance Training Development and Delivery

This session describes a case study in which we used wikis both as a way to speed up the development of instructor-led training and as a tool for use during the instructor-led classes.

By webmaster@stc.org |
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