MadCap Software Documentation Manager Paul Stoecklein takes you through the steps and challenges in creating the project templates for print and online output in Flare 10. Learn how you can publish stunning, professionally designed online Help systems and product foldouts without the need for additional graphic design resources.
This session introduces free tools and basic techniques for developing, testing, and purchasing accessible digital materials. After a high level review of basic tenets of accessible design from text alternatives to scripted interactions, you will see free browser-based testing tools that are easy to use regardless of coding skills. Finally you will run tests of […]
Technical communicators are excited by technologies that enable them to create, store and share content more rapidly than ever before. However, while technology may enable, content still rules. Discover the hidden costs of poorly written content, and the reasons why it can derail even the most promising CMS initiative.
These days, few Help Systems can be described with terms such as exciting, engaging or, sadly, even helpful. Attend this session and learn to put the Help back in Help Systems. You’ll learn to create a Help System that takes the modern user into account. Learn some best practices for creating content, add interactivity to […]
Learn how a training team developed a functional taxonomy that helped provide a clear development structure for an Oracle Finance implementation. The goal was to document business functions, map functions to tasks and software. Finally, the taxonomy aligned functions to identify role-based training and function-based help. Who should attend this session? Everyone