Budgets are tight, and every department is fighting for resources. In this competitive environment, how do you position yourself to get what you need? This presentation goes over a 5 step process on how to have the right conversation to get what you need – when you need it.
Technical writing is not just about writing documentation. Web pages, wikis and mobile applications are replacing manuals and online help. Creating good content that is appropriate for your users is more important than ever. Whether you’re looking to optimize your current web content, or create your first wiki, you can write effectively for the web. […]
Do you want to provide new ways for customers to access product information? How can you keep the YouTube audience engaged with your product information? Should you consider using video and animation? If so, what works best and when? We’ll show examples of how our tech pubs groups use video and animation and explain how […]
The accessibility community suffers from a vast number of problems communicating and convincing stakeholders, even when law and policy are on its side. The gaps in accessibility for today’s hardware, software and content are increasingly due to an inability to reach and persuade designers, engineers and managers regarding their role in an inclusive future.This is […]
While most technical communicators are probably aware of the legalities of trying to provide accessible content online, fewer understand the practical specifics of how to make small changes that have big impact. This session will provide participants with expanded definitions that focus on organizational compliance and also will provide tips and techniques to make online […]