Events

Using Chatbots to Teach, Train, and Influence Behavior

Free

Chatbots are most commonly known as virtual assistants or automated customer service agents, but they can also be leveraged as "coaches" that teach, train, and lead people to behavior change.Instead of designing passive assistants that wait to respond to user inquiries, learn how you can design a chatbot that proactively reaches out to users to help achieve specific goals. Join us as we explore the value of building and integrating these chatbot coaches into your organizations and modern tech comm workflows.

At 1:00 PM

Free STC Member-Only Webinar: Content Mayhem: A Case Study of Theory, Technology, and Continual Content Improvement

Free

In health and medical contexts, effective materials are those individuals can use easily and successfully. The process of designing materials to facilitate their use is known as “usability.” Achieving it involves addressing who will use materials, when, where, and how. Such complexities can be difficult to identify, but they are essential to creating products that meet audience expectations and needs.

At 2:00 PM

Usability in Health and Medical Contexts

Free

In health and medical contexts, effective materials are those individuals can use easily and successfully. The process of designing materials to facilitate their use is known as “usability.” Achieving it involves addressing who will use materials, when, where, and how. Such complexities can be difficult to identify, but they are essential to creating products that meet audience expectations and needs.

At 1:00 PM

Free STC Member-Only Webinar: Creating Content that’s Intelligent

Free

Are you familiar with the Flynn effect? It states that each generation of children is getting smarter than the previous generation. Needless to say, so are products. Think Driverless cars! But what's happening with your help content? Is it keeping pace with Flynn's users? Tune in to this webinar to listen to the challenges users face with traditional content and some of the ways to address these challenges. Let's look at what makes content intelligent and how you can create such content. Flynn will be pleased.

At 10:00 AM