In this session, you’ll learn how to quickly size-up a software application to develop your project architecture, then use a pre-defined topic structure to create content. These skills and guidelines will substantially reduce your “time to writing,” as well as writing time. Result: your project completed faster, with less rework.
The STC Technical Communication Body of Knowledge (TCBOK) Task Force is developing a web portal for people interested in learning about technical communication. The TCBOK is a repository of (and way to navigate and access) the huge amount of knowledge in the technical communication profession. Attend this session to hear the status of the TCBOK, […]
This session will demonstrate — live — how to quickly structure, populate, and manage your documentation projects with a wiki. Stop the email/spreadsheet madness and start collaborating effectively.
Twitter has become a necessity in the support community. Attend this session on the ins and outs of using Twitter in a support environment. Learn how the use of Twitter aggregator can spread the work through your organization and save resources.
Two trends, community-based authoring and Agile, are revamping the way we manage documentation projects. Fortunately, these trends share much in common. Content strategy emerges as an important new discipline.