Technical communicators deliver the right mix of talent, expertise, and skills to contribute to proposal and grant- seeking efforts. However, marketing our value to clients or employers hoping to win contracts requires that we understand proposal processes and speak the lingo. This session includes tactics for harnessing existing skills and being a multi-faceted technical contributor […]
Communication is critical to building effective teams in the workplace. Yet differences in personality types can lead to serious misunderstandings. For instance, Thinking types value directness, while Feeling types value tact. By understanding these differences, we can forge stronger business relationships by considering the needs and expectations others.
This session describes a case study in which we used wikis both as a way to speed up the development of instructor-led training and as a tool for use during the instructor-led classes.
Every manager struggles to balance writer workload and project capacity. A simple system can objectively evaluate assigned tasks, task time and complexity, special projects, and even writer experience levels to more accurately assess individual workload and capacity. The result is a simple, but useful, representational graph.