2010 STC Technical Communication Summit

May
01

10 Most Common Misconceptions About User Experience Design

User Experience has been getting a lot of play, but many businesses are confused about what it actually is and how crucial it is to their success. Find out the 10 biggest mistakes people make when defining what UX comprises.

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May
01

Research on Engaging People through Information Design

Although most technical communicators value good information design, they often fall short in being able to support their ideas with empirical evidence. Research on information design can help us build stronger arguments for our writing and design choices. Come hear about recent research on how good information design can help you engage the people you […]

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May
01

Using Stories for More Effective Usability

Stories can help you collect, analyze and share qualitative information from user research and usability, spark design imagination and keep in touch with your audience. This presentation will look at how stories can be integrated into your own process to make it more effective.

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May
01

11 Real World Insights for Template Based Writing

Templates-pre-designed screen layouts-are central to many content management implementations. But how templates really work in practice? This interactive session provides 11 insights into the adoption of templates that emerged from a four-year study of 11-cases of template-based documents in 10 organizations. The insights range from specific issues

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May
01

Changing the Workflow: Implementing a Documentation Wiki

Implementing a wiki-based documentation solution does more than just change a documentation’s department workflow. This case study takes a look at how ExactTarget took on the challenge of a new wiki and used it to change the way documentation needs and products are realized.

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