Best Practices for Developing Policies and Procedures

Speakers

Cheryl Landes
Technical Communications Consultant and Owner of Tabby Cat Communications

Start

May 3, 2017 - 2:00 PM

End

May 3, 2017 - 3:00 PM

Best Practices for Developing Policies and Procedures

Technical communicators often write policies and procedure documents in collaboration with administrative staff. In most cases, administrative staff also write policies and procedures, and technical communicators help make the language clearer and publish the documentation. Policies and procedures projects always involve people at every level of an organization given the nature of the content, and this creates a variety of challenges uncommon in other types of communication projects.

In this webinar, Cheryl Landes, Technical Communications Consultant and Owner of Tabby Cat Communications, will share best practices from working with a wide range of companies on policies and procedures projects.

You will learn:
• The unique challenges of policy and procedure projects and how to overcome them
• How to plan and organize policy and procedure projects
• How to work with employees at all levels of a company
• How to produce policies and procedures effectively, regardless of project size

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