IF YOUR CONTENT COULD TALK...

Speakers

Suzanne Mescan
Presenter

Start

December 3, 2014 - 2:00 PM

End

Address

9401 Lee Highway, Suite 300, Fairfax, VA 22030   View map

If your content could talk, what would it say to you? The reality is that your content is talking constantly, but are you listening? Your company is judged by your content and how it aligns with your customers’ perceptions. Ultimately, it affects your organization’s sales.

Content is one of the most critical assets a business owns. It provides the face of your organization to the public, and it provides value to your customers. Therefore, good content creators are extremely important to an organization. If you learn to listen to your content, you will learn how to use it as a distinct advantage. Join this session to learn:

  • How your customers’ perceptions influence your reality
  • Techniques for hearing what your content has to say
  • How to interpret your content’s feedback and take action on it
  • How to maintain top-notch content when there are multiple writers

MORE DETAIL

Website

www.stc.org

Phone

+1 (703) 522-4114

Email

education@stc.org

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Access to our industry-leading publications: Intercom, Technical Communication journal, STC’s Notebook blog, newsletters, and the Body of Knowledge (TCBOK).

Education

The educational opportunities that STC members gain access to offer a breadth of continuing education knowledge in a variety of formats including webinars, online courses, Summit sessions, and more.

Community

Leverage the power of members from around the world. Build relationships, advance your career through STC’s global community of technical communicators.

Contact

Society for Technical Communication
Phone: +1 (703) 522-4114 | Fax: +1 (703) 522-2075
3251 Blenheim Boulevard | Suite 406 | Fairfax, Virginia 22030
Email: STC | Map it!

About

The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.

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